FAQ

What are the office hours?
City Storage South and North are open Monday thru Friday from 9:00am to 4:30pm. City Storage 421 is open Monday thru Friday from 8:30am to 4:30pm and on Saturdays from 9:00am to 4:00pm.
When can I access my storage unit?
Access your unit 7 days a week from 6:00am to 10:00pm.
What documentation do I need to rent a unit?
All you need is a valid form of government-issued ID such as a driver’s license, passport, or state ID.
Am I required to store long-term?
You’re never required to store with us long-term. We offer flexible month-to-month leases.

How do I pay my storage bill?
Pay your storage bill online using a credit or debit card. Contact your facility if you have questions about our other payment options.

What items am I not allowed to store?
Perishables, plants, animals, combustible items, flammable or hazardous items, stolen or illegal goods. Contact us if you have questions about a specific item.