FAQ
What are the office hours?
- North: Fr-We Kiosk Hours 7:00am - 7:00pm, Th 7:00am - 5:00pm
- South: M-F 9:00am to 5:00 pm
- Gastonia: 9:00 am - 5:00pm
- Danville: M-F 9:00am - 5:00pm
- Macon: M-F 9:00am - 5:00pm
- Holden: M-F 9:00am - 5:00pm
- Reidsville: M-F 9:00am - 5:00pm
- Burlington: M-F 9:00am - 5:00pm
- Lexington: M-F 9:00am - 5:00pm
Kachina Expansion
9:00am to 5:00pm Monday through Friday
When can I access my storage unit?
Access your unit 7 days a week from 6:00am to 10:00pm.
Am I required to store long-term?
You’re never required to store with us long-term. We offer flexible month-to-month leases.
How do I pay my storage bill?
Pay your storage bill online using a credit or debit card. Contact your facility if you have questions about our other payment options.
What items am I not allowed to store?
Perishables, plants, animals, combustible items, flammable or hazardous items, stolen or illegal goods. Contact us if you have questions about a specific item.
What documentation do I need to rent a unit?
All you need is a valid form of government-issued ID such as a driver’s license, passport, or state ID.